Privacy Policy

Any information passed through TRiMEDiX.co.uk is managed in accordance with the Data Protection Act 1998 and is passed through a secure connection on the internet where permitted. 

If a customer wishes for their information to be removed from our database, this should be requested in writing to customerservices@trimedix.co.uk

  1. We may collect and process the following data about you:

1.1

Information you provide to us by filling in forms on the website. This includes information provided at the time of registering an account to use the website to purchase goods.

1.2

We may keep a record of correspondence if you choose to contact us.

1.3

Details of transactions you carry out through the website and the fulfilment of your orders.

1.4

We may collect information about your computer, including where available your IP address for system administration.  This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

  1. We use information held about you in the following ways:

2.1

To identify your profession in the industry and provide you with information, products and services that we feel may interest you, where you have consented to being contacted for.

2.2

To process any orders and refunds when you have entered into a contract between you and us.

2.3

To notify you about changes to our service.

2.4

Customer email and address details may be used for marketing purposes by TRiMEDiX.co.uk only. Customers will not be sent 'spam' e-mail and details will not be passed to any third party companies.

  1. Please note, credit card details are not retained online. The only information stored includes the customer's transaction history, name, address & e-mail addresses.
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